Free Shipping

Our Policy


Processing time

The time I need to prepare an order for dispatch varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Return items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently asked questions

Custom and personalised orders?

Yes, we make custom and personalised orders

Do you sell mattress?

No, I don't sell mattress, you can easily find mattress in other shops which easily fit with our bassinets

Do you sell rocking stand?

I do not sell a rocking stand. Our baskets are standard size and they fit with most rocking stands found in other stores

How to reshape bolga basket (Baskets from Ghana)?

Check the following link