Shipping & Delivery

Every KwayuFashion basket is handwoven to order by our artisan team in Bolgatanga, Ghana, then shipped to you with tracking.

How long will my order take?

• Weaving time: 7–14 days
• Shipping time: 7–14 days
• Total: most orders arrive 2–4 weeks after purchase.

We ship to the United Kingdom, all of Europe, the USA and Canada. Please order early for birthdays, gifts and special dates.

Please include your mobile number

Couriers need a phone number to arrange delivery. Please add yours at checkout or in the order notes.

Customs & import duties

Baskets are shipped from Ghana. Some countries charge import duties or taxes on arrival. These are set by your country's customs office and are the buyer's responsibility; they are not included in the item price or shipping cost.

Arrived a little squashed?

Natural grass baskets can be compressed in transit. They regain their shape easily – see our care & reshaping guide.

Questions?

Contact us any time – we usually reply within 24 hours.